Vertical squiggly line
Rack of clothing on an outdoor sidewalk by a storefront
Digital & User Experience

Increasing Sales with Endless Aisles

Project Overview
Project Overview

The most successful retail apps seamlessly connect your customer’s in-app and in-store experiences. Our national retail client had the basics of a mobile app, but couldn’t leverage the existing functionality to equip store associates to fulfill sales from the app in-store.


It was time for a mobile upgrade to improve brand identity, increase customer satisfaction, and create a true omnichannel experience.

Results area

The Concord team implemented an endless aisle mobile solution for our client, quickly eliminating any customer or employee accessibility issues when in-store. We integrated the mobile app with Salesforce Commerce Cloud to further enhance the application’s capabilities.


As a result, our client enjoys the following benefits:

  • Increased footfalls, sales conversions, and cross-sell/upsell opportunities
  • Enhanced customer experience, faster service, and better filtering capabilities
  • Improved access to consumer and product data
  • Expanded inventory options without needing to increase in-store floor space

Similar Projects

Learn more
Learn more
Learn more