Ecommerce Consulting Services

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Accelerating Customer-Driven Innovation

Facing an uncertain economic climate rocked by shifts in consumer demand, brands must adapt or lose ground. We exceed evolving customer experience expectations by transforming the retail experience, leveraging AI and data science for marketing personalization, and building loyal customers who come back for more.​ We take a data-driven approach to identifying, understanding, and connecting with the customers you have, while attracting the new ones you need with our ecommerce consulting services.

WHAT’S INVOLVED //
Connected Commerce
Connected Commerce

Emerging trends in retail prioritize new models that seamlessly blend digital and physical experiences. Whether B2C, B2B, Marketplace or anything in-between, we develop connected commerce solutions to increase your revenue from digital to in-store.

Critical Customer Insights
Critical Customer Insights

It’s more challenging than ever to anticipate consumer behavior. We excel at results-driven marketing analytics solutions—such as advanced CDPs—that provide actionable insights and lead to better decisions, increased e-commerce conversions, and frictionless experiences.

e-Commerce in the Cloud
e-Commerce in the Cloud

Our retail clients live in the cloud, so we’re innovating ahead of this evolving marketplace. From data-driven marketing personalization to scalable mobile commerce advancements, we unlock future-focused solutions to enable retail resilience in the cloud.

Loyalty Innovations
Loyalty Innovations

As consumer trust sinks to all-time lows, brands must focus on retention—and brands that reward customer loyalty are winning. We build loyalty programs and platforms that drive brand affinity to generate the strongest ROI.

INSIGHTS //
7 things you can do RIGHT NOW to build your customer experience strategy.

Getting customer experience right results in stronger likelihood of repurchasing, willingness to try related products and services, and opportunities for word-of-mouth referrals.

CDPs can be overwhelming - is it right for you?

Customer data platforms offer a variety of benefits for retailers, including accurately understanding customer behavior, predicting customer needs, tracking customer lifetime value, and activating customer data.

In retail, data is a currency. Having a strong roadmap is crucial to success.

The right retail data management strategy provides a competitive edge by tailoring and aligning to the business context of the organization.

Case studies
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Data Solutions & Analytics
The right experimentation can lead to sizable revenue gains.
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Cloud Applications & Integration
Eliminating technical debt and improving customer loyalty in one fell swoop.
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Digital & User Experience
Improving customer loyalty in the crowded QSR space.
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Digital & User Experience
Improving the customer experience led to an 800% increase in digital revenue.
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Data Solutions & Analytics
We found profitable new keywords for our global financial services client - and saved them money in the process!
Multi-site DXP Implementation & Custom App Development
Cloud Applications & Integration
We improved campaign effectiveness with a personalized engagement strategy.