With data scattered across internal and third-party applications, the Concord team collected requirements from business users and built a solution that could cleanly tie all relevant patient/provider information together, including pathology reporting and provider entry. All this, while maintaining the highest standards of data privacy and HIPAA compliance, due to the sensitive nature of protected health information.
Using MuleSoft as an ESB engine and relying on the HL7 protocol, Concord built an integrated report that lived in the legacy EPIC system. This ultimately provided an on-demand view of a patient’s provider, pending lab results, and demographic and medical history information, which connected data that was previously thought to be unusable. By collating related information, these new reports provided 360 degree patient views that had never before been available. The result? Accurate, fact-based care and a richer patient experience.